Email support@dreamdiningplanner.com. It helps to include your trip dates, your dining plan and a screenshot of what you're seeing.
I reinstalled the app and my trip is locked
Open the Trip tab and tap Restore purchase, signed in with the same Apple ID you used to buy the unlock.
My credit counts don't match My Disney Experience
The app calculates your credits from your nights and your party. If My Disney Experience shows something different, edit the counts in the Trip tab to match it. The app then suggests changes to fit the new numbers.
A restaurant was closed or an item wasn't eligible
Use Report a problem on that restaurant in the app, or email us. We check every report by hand, and corrections reach everyone's app in the next restaurant list update.
Planning with someone else
In the Trip tab, tap Share trip and send the link to your travel partner. When either of you checks off a meal, closes out a day or changes the schedule, the other phone shows the change. To stop, tap Stop sharing: the link stops working and each phone keeps its own copy. Shared trips are also removed from our server 30 days after check-out.
Something else
Email support@dreamdiningplanner.com with what happened, and we'll help.